OÜ LeadGenPro, privacy policy

OÜ LeadGenPro (the “Company”, “LeadGenPro”, “We”, “Our”, “Us”) is committed to maintaining robust privacy protections for its users. This Privacy Policy describes how LeadGenPro and its subsidiaries and affiliates may collect, use, and disclose personal information of visitors who access or interact with our websites (“collectively, the “Site”), social media pages, mobile Apps (collectively, the “App”), as well as other digital platforms including electronic devices at LeadGenPro that link to this Privacy Policy (together with the Site and App, the “Services”), and in the context of certain offline activities at LeadGenPro described in this Privacy Policy.

“You” refers to you, as a user of our Services.

By using our Services, you accept our Privacy Policy, and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

I. Information we collect

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal information you may provide to Us through the Services or otherwise includes:

Contact data, such as your first and last name, email address, mailing addresses and phone number.

Profile data, such as your username and password that you set to establish an online account with Us, and other information you may submit or include in your account profile, such as your birthday, zip code, and dietary preferences

Order and transactional data, such as the information necessary to process your orders when you place an order at one of our restaurants or through the Services for delivery, outpost or pick up, information about your payment transactions, and your order history.

Communications that we exchange when you communicate with Us, such as when you request support, contact Us with questions or feedback, complete our surveys, engage with Us on social media or otherwise interact with Us.

Marketing data, such as your preferences for receiving communications about our Services, restaurants, products, activities, events, and publications; details about how you engage with our communications; demographic information such as your gender; and information you provide when you participate in an event, contest or promotion.

Other information that is not specifically listed here, which We will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

COOKIES AND SIMILAR TECHNOLOGIES

Like many online services, We use the following cookies and similar technologies to facilitate some of our automatic data collection:

Cookies, which are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of tracking user activity and patterns, helping you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience. This type of information is collected to make the Site more useful to you and to tailor the experience with Us to meet your special interests and needs.

Web beacons, also known as pixel tags or clear GIFs, which are typically used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked, typically to compile statistics about usage of websites and the success of marketing campaigns. We may use web beacons to collect information about your interactions with our email messages, such as the links you click on and whether you open or forward a message, the date and time of these interactions and the device you use to read emails.

Software development kits, or SDKs, which are used to incorporate third party computer code into our App that allows our third party service providers or advertising partners to collect data directly from our App for a variety of purposes, including to provide Us with analytics regarding the use of our App, to integrate with social media, add features or functionality to our App, or to facilitate online advertising.

INFORMATION COLLECTED FROM OTHER SOURCES

We may receive personal information about you from companies that help provide our Services. We may also receive personal information from other third parties, such as:

Data providers, such as information services and data licensors.

Publicly-available sources, such as social media platforms.

Marketing partners, such as companies that have entered into joint marketing relationships or other joint ventures with us.

Depending on your personal device and App permission settings, when using the App, we may collect or have access to your:

Precise geolocation. When you give the App permission to do this, the App may use your mobile device’s location services to collect real-time information about the location of your device (using both GPS and other methods) to provide requested location services, ensure your orders are placed at the correct location, and to serve you relevant offers or promotions.

Camera. When enabled, this may allow the App to access the camera to scan and input payment method details. Providing access to your Camera function is entirely optional.

Wi-Fi connection information. When enabled, this may allow the App to view Wi-Fi connections.

Other. The App will send and receive data to and from the Internet, and may view network connections, have full network access, control vibration of your device, or prevent your device from sleeping.

You may be able to enable or disable geolocation collection by the App by adjusting the permissions in your account or device settings. If GPS precise location services are disabled, other means of establishing or estimating location (e.g., connecting to or proximity to Wi-Fi, Bluetooth, beacons, or our networks) may still be active.

Some of the technology described above is used by us or our partners to correlate information collected about you over time across two or more websites or online services.

We may combine personal information about you that We receive from third parties with information We have already collected about you and use that combined information pursuant to this Privacy Policy.

INFORMATION COLLECTED FROM THIRD PARTY PLATFORMS

f you communicate with Us or mention Us via social media (such as Facebook, Twitter, Google, Instagram, Tiktok) or other third party online platforms, We may collect information about you, such as the communications, your name, your user ID and/or user name associated with that platform and any information or content you have permitted the platform to share with Us. The platform provider’s privacy policy will apply to your interactions and its collection, use and sharing of your personal information, including when you interact with pages that We maintain on social media platforms. You or the platforms may provide Us with information about you, and we will treat such information in accordance with this Privacy Policy. You should check your privacy settings in your social media accounts to understand and change the information sent to Us through these services.

INFORMATION ABOUT OTHERS

If you decide to invite a third party to create an account, We will collect your and the third party’s name and e-mail address to send an e-mail and follow up with the third party. As part of your use of the Services, We may provide you the opportunity to connect automatically with your friends through the use of contact importer tools. If you elect to use these tools, We will access information regarding your friends to facilitate automatic connection with your friends. In all cases, when you share the personal information of others with Us, you are responsible for ensuring that you have their permission to do so.

II. How we use information

We may use personal information we obtain about you to:

facilitate and personalize your user experience and improve the Services;

conduct statistical analysis of the content, layout, and features of the Services for our marketing purposes;

communicate with you regarding our restaurants and other Services;

respond to your requests or inquiries;

register you for our email and postal mailing lists or for promotions or offers conducted in connection with the Services;

process payment information for online food orders or online purchases through our merchandise or gift card store;

process your fundraiser Apps;

send marketing information to you, such as promotional offers or information about new product offerings, programs, or restaurant openings;

advertise to you both on and off the Services, which may include tailoring ads to your inferred interests and measuring the performance of our ad campaigns;

make inferences about connections between different internet-connected devices used by you or members of your household;

provide location services;

manage health and safety in our restaurants;

address legal matters;

prevent, investigate, identify, stop, or take any other action with regard to suspected or actual fraudulent or illegal activity, claims or other liabilities, or any activity that violates our policies; or

for any other purpose, with your consent where appropriate.

We may also use any of the personal information we collect to (1) generate pseudonymous or other proprietary identifiers and use them for any of the purposes described in this Privacy Policy (for example, creating, using and sharing an encrypted hash of an email address you provided to us for our advertising purposes); and (2) generate anonymous or de-identified information and use it for any purpose.

III. How we protect information

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.